Privacy Policy

AudienceHold Studio (“we”, “us”) operates training services at audiencehold.bond. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our site, enroll in courses, or communicate with our team.

Information we collect

• Contact data: name, email, phone number, employer, role.
• Account data: login credentials, preferences, saved items (Fallows), cart contents.
• Transaction data: purchased courses, invoices, billing details (processed by payment partners).
• Usage data: pages viewed, device information, and interaction events for analytics.
• Communications: messages you send via forms or email and our responses.

How we use information

• Provide and improve courses, coaching, and support.
• Process orders, payments, and account administration.
• Send transactional messages and service notices.
• With consent, share educational updates and offers; you can opt out anytime.
• Protect our services, prevent fraud, and comply with legal obligations.

Legal bases

We rely on contract performance, legitimate interests (e.g., service improvement, security), consent (for marketing cookies or communications), and legal compliance where applicable.

Sharing

We share data with trusted processors that help deliver our services (hosting, analytics, email, payments). They must follow our instructions and protect your data. We do not sell personal information.

Cookies

We use essential cookies for authentication and preferences, and optional analytics cookies with consent. You can withdraw consent via the cookie banner or browser settings.

Retention

We keep personal data only as long as necessary for service delivery, legal, tax, and audit requirements, then delete or anonymize it.

Security

We apply technical and organizational measures appropriate to the risk, including encryption in transit, access controls, least-privilege policies, and staff training.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing. To exercise rights, contact [email protected].

International transfers

Where data moves across borders, we use appropriate safeguards such as SCCs and Data Processing Agreements with vendors.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe a child provided information, contact us for removal.

Changes

We may update this policy. Material changes will be posted with a revised effective date.

Contact

Email: [email protected] • Phone: +1 (332) 555-0198